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Europcar Germany Rental Terms for travel between 01-May-2018 and 31-Dec-2024

To speed up your experience at the Europcar counter and get you on your way, why not complete your details now via the following link:

Desktop
https://www.europcar.com/EBE/module/driver/DriverExistingBookings.do#driverIDNormalDiv?utm_source=brokers&utm_medium=deeplink&utm_campaign=Online_checkin

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https://m.europcar.com/action/findBooking?utm_source=brokers&utm_medium=deeplink&utm_campaign=Online_checkin

 

All amounts stipulated below are including Tax, Current Tax Rate: 19%, subject to change without prior notice
All amounts stipulated below are subject to change without prior notice 
Please check ratesheet for Product Inclusions (all amounts charged to Driver unless included in Rate)

Mandatory Surcharges
  Amount Charge Unit Remarks
Airport 23.5% Per Day Added extra on AIRPORT, RAILWAY, CRUISE TERMINAL Stations
Railway 23.5% Per Day Added extra on AIRPORT, RAILWAY, CRUISE TERMINAL Stations
Cruise Terminal Stations 23.5% Per Day Added extra on AIRPORT, RAILWAY, CRUISE TERMINAL Stations
LAF / Road tax Does not apply in country    
Eco tax Does not apply in country    
Winter Fee Does not apply in country    
No Show Fee Pre Payed 100%; Pay on arrival 95€ pro Rental   Charged to BROKER or DRIVER; full rental value, charged automatically via Greenway
Cancellation Fee Prepaid Bookings: 50,- € between 48 hrs prior and pick up time (or whole price of rental if value is lower)
More than 48 hours will be free of charge

Pay on arrival bookings: free of charge up to time of pick-up
  Charged to BROKER or DRIVER
Environmental Contribution 0,60 € Car category Economy/Compact
0,71€ Car category Intermediate/Standard
0,83€ Car category from Fullsize/Busses
Per Day Included in the rates
             
Age Requirements
  Age Car Groups
Minimum Age 18 YEAR-OLD Mini; Economy; Economy Elite; Compact; Compact Elite
21 YEAR-OLD Intermediate; Intermediate Elite; Standard; Standard Elite; Fullsize
25 YEAR-OLD Premium (incl. minibus of this category); Luxury (incl. minibus of this category); Special (incl. minibus of this category); Selection
Maximum Age   Does not apply in the country
Minimum Driving Licence Period 1 year - 3 years 1 YEAR: Economy -Compact Elite 3 YEAR : from Intermediate
  Age Charge per Day Charge per Rental Remarks
Young Driver Charge Not included in the rates Per Day Under the age of 23: 10,- €/day max. 50,- €
Senior Driver Charge Does not apply in country Select Does not apply in country
             
licence Requirements
Driver must present valid driving licence at time of rental. Driving license in Latin characters valid in Germany (European and/or international driving license or certified translation).
Non European drivers are strongly recommended to hold an international driver license due to German law.
             
Additional Driver
Additional Driver Charge Amount Charge Unit Remarks
Charged to Driver 9,- € (max. 50,- € per rental) for each additional driver Per Day Not included in the rates
             
One-Way Rentals
One-Way Type Charge Remarks
Domestic 32 € between cities;
16 € within same city;
22 € within a city from or to airport / railway / cruise terminal station;
178,50 € to/from Sylt
Charged to Driver; Paid locally
International Not included in the rates;
See International Oneway Plan
Charged to Driver; Paid locally
             
Cross Border Policy
  Charge Remarks
Cross Border See attached driving restriction page Extra charge does not apply
             
Out of Hours Policy
Out of Hours Charge Remarks
Airport 32,- € Not included in the rates; Charged to the driver
Downtown 32,- € Not included in the rates; Charged to the driver
Railway 32,- € Not included in the rates; Charged to the driver
Special Equipment
Equipment Charge per Day Charge per Rental Freesale/Request Status Remarks, ie Replacement Amount
Baby Seat CSI (0-9 months) 12,- €/day 60,- € REQUEST Does not qualify for international One-Ways / Penalty fee 250,- €; Not included in the rates; Charged to the Driver
Child Seat CSB (9 month-3,5 years) 12,- €/day 60,- € REQUEST Does not qualify for international One-Ways / Penalty fee 250,- €; Not included in the rates; Charged to the Driver
Child Seat CST (4-12 years) 12,- €/day 60,- € REQUEST Does not qualify for international One-Ways / Penalty fee 250,- €; Not included in the rates; Charged to the Driver
Booster Seat BST (8-12 years) Does not apply in country
Luggage Rack 10,- €/day 60,- € REQUEST Penalty Fee: 119,- €; Not included in the rates; Charged to the Driver
Mobile Phone Does not apply in country
Navigation System 9,- € /day 60,- € FREESALE Penalty fee: 350,- €, GPS for categories ECO, Compact, Intermediate, Standard, SVMR and FVMR does not qualify for international Oneways. Car groups Fullsize (except FVMR) and above are generally equipped with built in Navigation System at no extra costs. Not included in the rates; Charged to the Driver
Push Chair Baby Does not apply in country
Security Life Jacket 3.15 € 3.15 € FREESALE Penalty Fee: 50,- €; Not included in the rates; Charged to the Driver
Ski Racks 10,- €/day 60,- € REQUEST Penalty Fee: 300,- € / On request only; Not included in the rates; Charged to the Driver
Snow Chains 15,- €/day 90,- € REQUEST Penalty fee: 300,- € / On request only. Not available for Special Cars and Minivans; Not included in the rates; Charged to the Driver
Winter Tyres (WIT) Included in the rates Included in the rates Freesale/Mandatory Valid for Checkouts 01.11.2018 - 31.03.2019 & 01.11.2019 - 31.03.2020
Winter Tyres (STR) 17,- €/day 125,- € REQUEST Valid for Checkouts 01.04.2019 - 31.10.2019 and 01.04.2020 - 31.10.2020
Portable WIFI Does not apply in country
Bicycle Rack 8,- € /day 40,- € REQUEST Penalty Fee: 350,- €; Not included in the rates; Charged to the Driver
             
Other Charges and Information
Refuelling charge and policy All cars are supplied with a full tank of fuel at time of pick-up. At the end of the rental the customer is required to return the car with a full tank of fuel, otherwise refueling charges for missing fuel will apply. Refueling charge varies by the gasoline prices
Deposit Policy 300€ / no cash deposit possible / no debit card accepted
Credit cards accepted VISA, MASTERCARD, DINERS CLUB, AMERICAN EXPRESS
Grace Period 59 minutes
Late Return Penalty One extra Day
Chauffeur Drive available via following locations: Berlin, Hamburg, Frankfurt, Munich, Cologne, Stuttgart
Advance Booking 12 hours for prepaid, 2 hours for web bookings (except weekends & local holidays 24 hours)
Country Restrictions Albania, Armenia, Azerbaijan, the Balearic Islands, Baltic states, Bulgaria, Estonia, Georgia, Greece, Iceland, Canaries, Kazakhstan, Kirgistan, Corsica, Croatia, Latvia, Lithuania, Malta, Moldova, Rumania, Russia, Sardinia, Sicily, Tadshikistan, Turkmeni
Condition of Vehicle ie Vehicle must be returned, normal wear & tear expected, in the same condition as when rented. If special cleaning is required a separate charge will apply
Roadside Assistance Sticker with emergency phone number in every car (coverage in Germany for: * loss of keys; * wrong tank filling (without starting the car); * lockout from the vehicle with automatic door lock; * Lying down with empty tank)
EMERGENCY MANAGEMENT SERVICE ABROAD Driver can take up the Emergency Management Service also abroad against payment of an additional fee of € 15,00.
Damage Admin Fee Europcar shall charge a flat processing fee of € 95.00 as compensation for the administrative expenses for each damage.
Mileage Restriction Charged to Driver; 1-24 days 300km per day; midterm package 25-28 days 3.500km, additional day 29 days to 56 days length of rental 125km
Special Equipment/ Insurance & Waives Only on Airports apply additional Airport Fee of 23,5% per additional equipment, per Day and charged to the driver
Cap Mileage - rates for additional kilometer Mini & Economy 0,19 €, Economy 0,20€, Compact 0,23 €, Intermediate 0,24 €, Standard 0,25 €, Fullsize 0,26 €, Premium 0,28€, Luxury & Upper Luxury 0,30 €, Minivan 0,39 €;
Special Cars: MTMR, ETMN, ETMR, CTMN, CTMR, ITMN, ITMR, FTMR, FTAR, FSMR, FSAR, CFMR, CFAR 0,35 €; all other Special Cars e.g. bigger Convertible, Coupé and SUVs etc. 0,39 €
Billing address changes A customer can address changes of his address (e.g.company billing address) at the counter at time of checkout. An address change at later stage is not possible.
Low Emission Zone (Umweltzone) Only cars displaying a green permit disc may drive within the Low Emission Zones of German cities. All of Europcar's vehicles have a green permit disc applied to the window, no extra charges will apply.

               

Insurances & Waivers

Type

Charge per Day   

Remarks and Excess Amounts

Basic Protection  Package  
LDW LOSS DAMAGE WAIVER   

Please refer to the benefits ticks

Economy, Compact, Intermediate, Standard 950,- € // Fullsize, Premium, Luxury 1.150,- € // XDAR: 1.150,- €, Minivans 7-9-Seaters: 1.150,- € // Convertibles, All Special Cars: 1.150-1.400,- € / Young Driver always (under 23 years) have Excess of 1.200,- € 

Theft Waiver THW

Please refer to the benefits ticks

300,- € per claim (theft, fire, explosion, glass breakage, elementary damage, collision with bird or game)

Super Theft Waiver STHW

from 4,- € (1-2 days duration), from 3,93,- € (3-4 days duration),
Pls refer to Insurance online page, pending on Duration and Product

80 € for Cars (except Special cars); Not included in the rates; Charged to the driver

PAI

10,- €; excluded in the  rates; charged to Driver

liability cover :
disability: 20.000,- €; case of death: 10.000 €; medical expenses: 500,- €

Third Party Liability

 

The amount insured for motor third party liability accounts to 100.000.000€ at large for bodily injury, property damage and financial loss; with a maximum of 12.000.000 € per injured person

Medium Protection Package

from 18,- € (1-2 days duration), from 14,- € (3-4 days duration),
Pls refer to Insurance online page, pending on Duration and Product

Economy, Compact, Intermediate, Standard 450,- € // Fullsize, Premium, Luxury 650,- €; Not included in the rates; Charged to the driver

Premium Protection Package

from 27,- € (1-2 days duration), from 24,- € (3-4 days duration),
Pls refer to Insurance online page, pending on Duration and Product

0 € for Cars (except Special cars); Not included in the rates; Charged to the driver

Cross Border Policy

 

Driving into

International drop off

Special conditions - mandatory additional insurance….

 

According to your Rental Terms & Conditions

According to your Rental Terms & Conditions

 

Permitted destination  

Forbidden destination  

Permitted only for Groups/ Sipp Codes.

Permitted destination  

Forbidden destination  

Permitted only for Groups ...

Albania

 

X

 

 

X

 

 

Austria

X

 

all

X

 

all

according to EOWRP

Belgium

X

 

all

X

 

all

according to EOWRP

Bosnia Herzegovina

 

X

 

 

X

 

 

Bulgaria

 

X

 

 

X

 

 

Croatia

X

 

beginning with M, E, C, I, S and SVMR/ FVMR

 

X

 

 

Czech Republic

X

 

beginning with M, E, C, I, S and SVMR/ FVMR

 

X

M, E, C, I, S, SVMR and only to PRGTO1

according to EOWRP

Denmark

X

 

all

X

 

all

according to EOWRP

Estonia

 

X

 

 

X

 

 

Finland

X

 

all

X

 

all

according to EOWRP

France

X

 

all

X

 

all

according to EOWRP

Greece

 

X

 

 

X

 

 

Holland

X

 

all

X

 

all

according to EOWRP

Hungary

X

 

beginning with M, E, C, I, S and SVMR/ FVMR

 

X

M, E, C, I, S, SVMR and only to BUDTO1

according to EOWRP

Ireland

X

 

beginning with M, E, C, I, S and SVMR/ FVMR

X

 

beginning with M, E, C, I, S and SVMR/ FVMR

according to EOWRP

Italy

X

 

beginning with M, E, C, I, S and SVMR/ FVMR

X

 

beginning with M, E, C, I, S and SVMR/ FVMR

according to EOWRP

Latvia

 

X

 

 

X

 

 

Liechtenstein

X

 

all

 

X

 

 

Lithuania

 

X

 

 

X

 

 

Luxembourg

X

 

all

X

 

all

according to EOWRP

Macedonia

 

X

 

 

X

 

 

Norway

X

 

all

X

 

all

according to EOWRP

Poland

X

 

beginning with M, E, C, I, S and SVMR/ FVMR

 

X

M, E, C, I, S, SVMR and only to WAWTO1, KRKTO1, WROTO1, GDNTO1

according to EOWRP

Portugal

X

 

all

X

 

all

according to EOWRP

Romania

 

X

 

 

X

 

 

Russia

 

X

 

 

X

 

 

Slovakia

X

 

beginning with M, E, C, I, S and SVMR/ FVMR

 

X

M, E, C, I, S, SVMR and only to BTSTO1

according to EOWRP

Slovenia

X

 

beginning with M, E, C, I, S and SVMR/ FVMR

 

X

M, E, C, I, S, SVMR and only to LJUTO1

according to EOWRP

Spain

X

 

all

X

 

all

according to EOWRP

Sweden

X

 

all

X

 

all

according to EOWRP

Switzerland

X

 

all

X

 

all

according to EOWRP

Ukraine

 

X

 

 

X

 

 

UK

X

 

beginning with M, E, C, I, S and SVMR/ FVMR

X

 

beginning with M, E, C, I, S and SVMR/ FVMR

according to EOWRP

 

Terms of booking on this website

Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.

When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier's rental agreement or any other documentation provided to you by the supplier at the time of pick up.

While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.

Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice.

If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.

Vehicle capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.

Refund Policy
In the event of cancellation, any deposit amounts paid at the time of booking are non-refundable. 

Disputes
If you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.


This website is owned and operated by Online Republic Ltd. Our financial centre and marketing office is based at Level 5, 12 Madden Street, Wynyard Quarter, Auckland, New Zealand. In Australia, we are based at Suite 3.01, 11 Queens Rd, Melbourne VIC 3004. Thank you for booking with us.

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