buchbinder germany - germany airport car rental companies
Buchbinder Germany Rental Terms for travel between 01-Dec-2017 and 31-Dec-2019
Country: Germany
Currency: Euro
Tax : 19% (Included in the rates)
Mandatory Surcharges(Included in the rates)
Airport Surcharge: airport service charge 22%
Road Tax/City Toll
Environmental Charge
INSURANCE
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ITEMS |
CHARGES |
Incl. In rates |
Amount |
Per Unit / per day |
Specification |
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Compulsory |
CDW/LDW and SCDW / LDW |
yes |
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Excess amount depends on car group and varies between Eur 800,00 and Eur 1000,00. Excess will be charged per incident! A handling fee of Eur 39,00 plus VAT will apply in case an excess has to be charged. In case an expertise is required the additional costs are Eur 29,00 (Eur 50,00 if damage costs exceed Eur 1.200; Eur 150,00 if evidence report is required). |
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Theft Protection (TP) |
yes |
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Personal Accident Insurance (PAI) |
yes |
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Included in Airport rates; n/a at downtown locations |
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Super-CDW |
CDW and TP with zero deductible (ZER) |
no |
Eur 15.- |
per day |
max amount per rental/ month Eur 180.- |
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SuperPlus-CDW |
CDW, TP, tires & windscreen with zero deducitble (XXL) |
no |
Eur 20.- |
per day |
max amount per rental/ month Eur 200.- |
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Liability |
Insurance Policy Limit |
yes |
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Maximum Amount: Eur 8.000.000 |
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For Property Damage |
yes |
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Maximum Amount : Eur 100.000.000 |
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OTHER CHARGES
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ITEMS |
CHARGES |
Incl. In rates |
Amount |
Per Unit / per day |
Specifications |
Free Sale/ |
Car Groups |
Remarks |
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Driver |
Min. Driver Age |
no |
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18 years for car groups MBMN to CLMR 21 years for all car groups above except P***, L*** and X*** where 25 years is applicable |
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Max. Driver Age |
n/a |
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no maximum driver´s age applies |
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Young Driver Fee |
no |
Eur 10.- |
per day |
Eur 10.- for drivers aged 18-24; max amount per rental/ month Eur 100.- |
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Additional Driver |
1st incl. |
Eur 7,50.- |
per day |
1st add. driver incl. each other additional driver Eur7,50/day, max. Eur 105.- per month |
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1st add. driver now also included in Buchbinder city product |
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Drivers Licence Requirements |
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All drivers must have held their valid driving licence for a minimum period of 1 year(s). A passport will be required for identification purposes. An International driving licence is additionally required if the driving licence is written in non-Latin characters or alternatively an official translation according to the requirements of German law. |
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Delivery & Collection |
Hotel Pick-Up |
no |
n /a |
per pick-up |
ONLY PICK-UP SERVICE possible, charge depends on date/time and distance |
on request |
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Airport Pick-Up |
no |
n /a |
per pick-up |
ONLY PICK-UP SERVICE possible, charge depends on date/time and distance |
on request |
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Train Station Pick-Up |
no |
n /a |
per pick-up |
ONLY PICK-UP SERVICE possible, charge depends on date/time and distance |
on request |
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ITEMS |
CHARGES |
Incl. In rates |
Amount |
Per Unit / per day |
Specifications |
Free Sale/ |
Car Groups |
Remarks |
|
Out of Hour fee |
Out of Hour Fee |
no |
Eur. 50.- |
per transaction |
|
on request |
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No show and cancellations |
No Show Fee |
no |
Eur 25.- |
per rental |
a charge of Eur 25.- applies for all car groups regardsless of the rental duration except 7str , 9str and automatics where a charge of Eur 50.- applies (out of hour fee applies plus handling fee by booking with pick up at location out of hour) |
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will be charged to the account of the touroperator |
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Cancellation (with less than 24 hours prior notice) |
no |
Eur 15.- |
per rental |
a charge of Eur 15.- applies for all car groups regardsless of the rental duration except 7str , 9str and automatics where a charge of Eur 35.- applies (out of hour fee applies plus handling fee by booking with pick up at location out of hour) |
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will be charged to the account of the touroperator |
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Special |
Baby Seats (under 1 Years Old) |
no |
Eur 7.- |
per day |
max amount per rental/ month Eur 70.- |
on request |
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Toddler Seats (1-3 Years) |
no |
Eur 7.- |
per day |
max amount per rental/ month Eur 70.- |
on request |
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Infant Seats (4-7 Years) |
no |
Eur 7.- |
per day |
max amount per rental/ month Eur 70.- |
on request |
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Child Booster Seats (8-12 Years) |
no |
Eur 7.- |
per day |
max amount per rental/ month Eur 70.- |
on request |
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Navigation System |
no |
Eur 10.- |
per day |
max amount per rental/ month Eur 100.- |
on request |
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Prepaid / Prebooked GPS |
no |
Eur 6.- |
per day |
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Snow Chains |
no |
Eur 20.- |
per day |
max amount per rental/ month Eur 250.- |
on request |
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only available at selected locations |
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Ski Rack |
no |
Eur 25.- |
per day |
max amount per rental/ month Eur 250.- |
on request |
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only available at selected locations |
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Prepaid / Prebooked Winter Tyres (pick up period 01st of Nov until 31st of Mar) |
yes |
Eur 5.- |
per day |
max amount per rental/ month Eur 100.- |
included |
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mandatory for Pick ups Nov 01st until Mar 31st; within this period the extra charge is already included in rates |
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Prepaid / Prebooked Winter Tyres (pick ups outside period 01st of Nov until 31st of Mar) |
no |
Eur 5.- |
per day |
max amount per rental/ month Eur 100.- |
on request |
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Winter package |
no |
Eur 40.- |
per day |
max amount per rental/ month Eur 400.- |
on request |
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winter tyres, snow chains and ski rack included |
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Driving |
National One Way |
no |
Eur 20.- |
per rental |
national one way rentals: Eur 20,00 one way fee |
on request |
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International One Way |
no |
Eur 150.- |
per rental |
international one way rentals are possible for drop off locations at Buchbinder in Austria, Hungary, Slovakia and Italy |
on request |
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Cross Border Driving Restrictions |
no |
Eur 10,00 / Eur 45,00 |
per rental |
Cars may be taken into the following countries (Allowed countries: Austria, Hungary, Slovakia, Italy, Croatia, Slovenia, Switzerland, Liechtenstein, France, Spain, Portugal, Andorra, Monaco, Luxembourg, Belgium, Netherlands, Denmark, Norway, Sweden, Finland, United Kingdom, Ireland, Czech Republic, Poland). A Cross Border Fee of Eur 10,00 (incl. VAT) per rental applies for driving into Austria, Switzerland, Italy, Liechtenstein, France, Netherlands, Belgium, Luxembourg and Denmark. Information must be provided in advance. Local cross border fee is Eur 20,00 incl. VAT. For all other allowed countries except Austria, Switzerland, Italy, Liechtenstein, France, Netherlands, Belgium, Luxembourg and Denmark a fee of Eur 45,00 (incl. VAT) per rental applies and the deposit held on the renter´s credit card can be up to Eur 2.000. |
on request |
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For car groups L***, P*** and X*** cross border travel is only allowed into the following countries: Austria, Switzerland, Italy, Liechtenstein, France, Netherlands, Belgium, Luxembourg and Denmark. A prior confirmation of Buchbinder is required. Local cross border fee of Eur 20,00 will be charged if Buchbinder has not been informed about planned cross border travel to Austria, Switzerland, Italy, Liechtenstein, France, Netherlands, Belgium, Luxembourg or Denmark |
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Ferry |
no |
Eur 40.- |
per rental |
Eur 40.- per rental. Ferry use is only allowed in European countries and their associated islands. It is mandatory to request ferry use in advance. |
on request |
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ADDITIONAL INFORMATION
|
ITEMS |
CHARGES |
Applies |
Amount |
Per Unit / per day |
Specifications |
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Refueling |
Tank Deposit |
yes |
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depending on car group ( Acriss ) |
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Tank Conditions (full/full) |
yes |
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any quantity of missing fuel will be refilled and invoiced to customer at local expenses plus refuelling fee |
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Cash/Credit |
Cash Rental Deposit |
no |
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not allowed |
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All Major Credit Cards Accepted |
yes |
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All major credit cards (American Express, VISA Card, Master Card) accepted. Debit cards, bank cards and cash payments are not allowed. Deposit Amount = Eur 1.000. Validity of credit card must be at least end of rental plus 30 days. |
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Voucher |
No-Voucher-Fee |
no |
Eur 10,00 |
per rental |
Paper or E-Voucher must be presented at time of rental. A No-Voucher-Present-Fee of Eur 10,00 incl. VAT applies in case the customer can not provide a valid voucher at the time of pick up. |
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Extra cleaning |
extra cleaning fee for exceptional dirty vehicles |
no |
variable |
per rental |
If the vehicle is returned exceptionally dirty and requires special cleaning extra charges will apply. This charge is variable based on the condition of the vehicle. |
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Grace Period |
at car rental return |
yes |
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grace period after 24 hours - 59 minutes without charge. extra day will be charged after 59 minutes |
Terms of booking on this website
Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier's rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Vehicle capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
Refund Policy
In the event of cancellation, any deposit amounts paid at the time of booking are non-refundable.
Disputes
If you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.
This website is owned and operated by Online Republic Ltd. Our financial centre and marketing office is based at Level 5, 12 Madden Street, Wynyard Quarter, Auckland, New Zealand. In Australia, we are based at Suite 3.01, 11 Queens Rd, Melbourne VIC 3004. Thank you for booking with us.
